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Audience Development and the Internet

Circulation and the Internet: Co-hosted by American Business Media and National Trade Circulation Foundation, Inc. — New York City

February 8th, 2005

Panelist: Brian Klais

  1. The benefit of the internet to your circulation/audience development efforts, and how important it is to your company
  2. How to use email to renew or acquire new subscribers
  3. E-mail tests - what’s working, what’s not working
  4. Search engine marketing - what are you using and how is it working
  5. Banner ads - are they working, what have you changed, where do you have them
  6. How has can spam effected your subscription efforts? How has it effected your list rental activities? How has it effected your use of outside lists for subscription promotion?
  7. Web agents - are they still working?
  8. Blogs - are they a source of names? How can we get subscription information onto a blog?
  9. Email files - do you have separate files for circulation, web casts, eNL, or a combined database for all? Advantages and disadvantages for each.

Gloria Adams, Pennwell - Moderator
Laura Wilson, NEJM - Panelist
Sean Fulton, GCN Publishing - Panelist
Brian Klais, Netconcepts - Panelist

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What Web Marketers must know about MSN Search

February 1st, 2005

by Stephan Spencer

Originally published in MarketingProfs

A lot is at stake here for Web marketers. Whether you are knowledgeable about search engine marketing or just an observer at this point, you need to follow this development. Your search rankings - free and paid - in all the major search engines are important marketing assets.

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Gunning for Google

February 1st, 2005

by Stephan Spencer

Originally published in Catalog Age

Microsoft’s new MSN Search is poised to take some of Google’s market share. That’s good news for marketers, if you know how to optimize for MSN Search. Happily, it doesn’t appear to be difficult. The tried-and-true optimization tactics appear to work quite well.

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Information As Power

December 10th, 2004

by Stephan Spencer

Originally published in Web ReDesign 2.0: Workflow That Works

Most companies don’t even realize their competitors are “eating their lunch” online - ranking higher in the search engines, getting more traffic, converting more visitors into buyers and enjoying better returns on their website investment. They simply don’t know how well their website is performing. And they are missing out on valuable e-business opportunities.

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RSS is the ultimate opt-in

December 1st, 2004

by Stephan Spencer

If you haven’t heard about RSS yet, you need to check it out! RSS (Really Simple Syndication) is a standard designed for syndicating headlines and other web content to other websites. It has evolved into a popular means for individuals to keep up with the latest articles and musings across favorite websites — using RSS newsreader software (which is starting to get built into web browsers and email clients). RSS is widely used in blogs (including this one — just check the RSS link on the bottom right column) and on news sites such as the BBC and CNN.

RSS, in my opinion, has the power to turn email marketing on its head. RSS represents a separate web-delivered channel that, quite unlike email, is impossible to spam. If the subscriber doesn’t add your RSS feed to his or her newsreader software or web-based news aggregator (like My Yahoo!), then you can’t break through to him or her. What a brilliant idea! I think it’s inevitable that most newsletters and promotional content will eventually be delivered through RSS feeds rather than to our email in-boxes. The overload of spam is driving many consumers to RSS as a secure and unspamable way of getting news and commentary. And, as David Sklar opines, RSS will hopefully become the standard for companies to actually conduct real business with their customers. David is spot-on when he calls RSS the “ultimate opt-in.”

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Watch Your Language!

November 1st, 2004

by Stephan Spencer

Originally published in Catalog Age

When it comes to breaking through to your customers’ email inbox, it’s getting to be less about what you say and more about how you say it. The spam net that i.merchants must circumvent is getting ever more sophisticated and, dare we say, overzealous. In fact, recent surveys indicate that more than one-third of permission emails that consumers want to receive from trusted sources are being blocked by email filters and corporate firewalls.

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Best and Worst Practices in Search Engine Marketing (Part 2)

October 26th, 2004

by Stephan Spencer

Originally published in MarketingProfs

Partially indexed, poorly ranked, penalized and possibly banned: such is the unpleasant fate of a Web site that’s not duly optimized for the search engines.

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Best and Worst Practices in Search Engine Marketing (Part 1)

October 19th, 2004

by Stephan Spencer

Originally published in MarketingProfs

Many consider search engine optimization (SEO) - the process of enhancing your Web site’s visibility in the search engines through ways other than paid search ads - a sort of black box. But once the essential features of a search-engine-optimal Web site are laid out in a concise list, SEO is not nearly as mystifying.

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On the Right Page for Web Indexing

October 1st, 2004

by Stephan Spencer

Originally published in Catalog Age

Google and Yahoo! have become much more aggressive in their crawling behavior, going deeper into dynamic, database-driven websites than ever before. A closer look, however, reveals that some bad news is mixed in with the good…

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Unlocking Google’s Hidden Potential as a Research Tool (Part 5 of 5)

August 31st, 2004

by Stephan Spencer

Originally published in MarketingProfs

Seek and ye shall find. But not always.

According to an IDC (International Data Corporation) report from last year, knowledge workers spend 15-30% of their day searching for information. What’s worse, more than half of their online searches fail.

That doesn’t bode well for us, does it? Hopefully, this series has gone a long way to help you make the invisibly rich Internet more visible. We close this series by tapping into the wisdom and experience of two renowned Google experts—Nancy Blachman and Tara Calishain—who share some of their favorite tips, tools, insights, and search strategies for researching with Google.

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